HUMAN RESOURCE MANAGEMENT IN THE ERA OF ARTIFICIAL INTELLIGENCE: EVIDENCE FROM SECONDARY DATA

DOI: https://doi.org/10.5281/zenodo.19722018

Authors:

Dr. Himani Jalal, Dr. Astha Adhikari, Dr. Nidhi Verma

Keywords:

Artificial Intelligence (AI), Human Resource Management, Tata Consultancy Service (TCS), Long Term Development.

Abstract:

Artificial intelligence (AI) is a revolutionary innovation transforming the future of industries and day to day lifestyle leading to more creative, strategic and human centric work. AI is replacing humans with machines where machines think and learn like humans that help in solving problems and making strategic decisions. The study is based on secondary data and highlights the case of Tata Consultancy Service (TCS). The study shows the implementation of AI in human resource management functions, the benefits of using AI platforms to clients & the organisations and challenges faced by using AI platforms. The study also recommends how these challenges can be overcome, foresting long term development of the organisations.

PDF